Terms of Service

Last updated: [EFFECTIVE DATE]

Draft — pending legal review. This document is not yet in effect. Bracketed values are placeholders to be completed before launch.

These Terms of Service ("Terms") govern your use of the Datius website and service (the "Service") provided by [COMPANY LEGAL NAME] ("Datius", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you agree to them on its behalf and confirm you have authority to do so — "you" then means that organization.

1. Eligibility and accounts

  • You must be at least 18 years old to use the Service.
  • Keep your sign-in credentials and API keys secure. You are responsible for activity under your account and under API keys created in your organization, and you should revoke any key you believe is compromised.
  • Give us accurate information and keep it up to date.

2. The Service

Datius lets you send business telemetry to the Service and analyze it through dashboards, reports, and alerts. We may change, add, or remove features over time. If we remove functionality you rely on in a material way, we will give reasonable notice where practical.

3. Plans, limits, and fees

  • Each organization is on a plan (currently Community, Pro, or Enterprise) with limits such as the number of workspaces, seats, signals, and alert rules, a monthly event volume, and a maximum data-retention period. Requests beyond a limit may be refused until the plan changes or the limit resets.
  • The Community plan is free. Fees, billing, and refunds for paid plans will be described when you subscribe to one, and form part of these Terms.
  • We may change plans, limits, or prices with notice before the change affects you.

4. Your data

  • You own your data. Telemetry and other content your organization submits ("Customer Data") remains yours. You grant Datius a limited license to host, process, and display it only as needed to provide the Service to you.
  • You are responsible for what you send. You must have the rights and any notices or consents required to send Customer Data to the Service. Do not send payment card data, health information regulated under HIPAA, or other special categories of sensitive personal data unless we have agreed to it in writing — the Service is not designed for them.
  • Retention and deletion. Customer Data is kept according to your workspace retention settings and your plan's maximum retention period (on the Community plan, data older than 90 days is deleted automatically). Deleting a signal, workspace, or organization permanently deletes the associated data stored by Datius and cannot be undone.
  • Connected infrastructure. If you connect your own storage bucket, email (SMTP) server, or webhook endpoints, the Service writes to and sends data through them on your instruction. You are responsible for those services, their security, and their terms; Datius never deletes data from a bucket you connected.
  • Our handling of personal information is described in our Privacy Policy.

5. Acceptable use

You agree not to:

  • Use the Service for anything unlawful, harmful, or fraudulent.
  • Send malware, or content that infringes others' rights.
  • Probe, scan, or test the Service's security, or interfere with or overload it, except as we have agreed in writing.
  • Work around plan limits, access controls, or usage restrictions.
  • Reverse engineer the Service, except where the law expressly allows it.
  • Resell or provide the Service to third parties as your own, unless we have agreed to it in writing.

6. Third-party services

The Service relies on third-party providers, including Clerk for sign-in. Services you choose to connect are governed by their own terms, and Datius is not responsible for them.

7. Intellectual property and feedback

The Service, including its software and design, belongs to Datius and its licensors. These Terms give you a right to use it, not ownership. If you send us feedback or suggestions, we may use them without obligation to you.

8. Availability

We work to keep the Service available and reliable, but unless we agree otherwise in writing it is provided without a service-level commitment, and it may be interrupted for maintenance, updates, or reasons outside our control. You are responsible for keeping any copies of Customer Data you need.

9. Suspension and termination

  • You may stop using the Service at any time, and an organization admin can delete an organization and its data in Organization Settings.
  • We may suspend or end your access if you materially breach these Terms, if your use creates a security or legal risk, or if required by law. Where reasonable, we will give notice first so you can fix the problem or retrieve your data.
  • After termination, we delete Customer Data stored by Datius within [N] days, except where we must keep it by law.
  • Sections 4, 7, 10, 11, and 13 survive termination.

10. Disclaimers

To the extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that alerts will always be delivered — do not rely on them as your only safeguard for critical systems.

11. Limitation of liability

To the extent permitted by law, Datius will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to the Service. Datius's total liability for any claim relating to the Service is limited to the greater of the amount you paid Datius for the Service in the 12 months before the claim and US$100. Some jurisdictions do not allow these limitations, so they may not fully apply to you.

12. Indemnity

You will defend and indemnify Datius against third-party claims arising from Customer Data you submit or from your breach of these Terms.

13. Governing law and disputes

These Terms are governed by the laws of [GOVERNING LAW JURISDICTION, e.g. the State of Delaware, USA], without regard to conflict-of-law rules. Disputes will be resolved in [COURTS / VENUE FOR DISPUTES], except that either party may seek urgent injunctive relief in any competent court. Nothing here limits consumer-protection rights you have under the law of your place of residence.

14. Changes to these Terms

We may update these Terms. We will post changes here and update the "Last updated" date, and give notice by email or in the Service before material changes take effect. Continuing to use the Service after that means you accept the updated Terms.

15. Contact

[COMPANY LEGAL NAME]
[COMPANY POSTAL ADDRESS]
[LEGAL CONTACT EMAIL]